- Home
- Frequently Asked Questions
Frequently Asked Questions
-
Please contact us on info@haaggle.com mentioning your contact details and we will get back to you as soon as possible on the process for listing your group in any upcoming event.
-
Haaggle is a private sales platform that can be accessed solely through a code. To be able to access the Sale Event Page, you would need to enter this access code, which is given to you by Haaggle Directly, or through an intermediate.
-
There are multiple reasons why you cannot access sales event page with your code.a- Some codes allow 1 access to purchases so it can be used for 1 checkout.b- Other codes could have open access for an open number of checkouts, but follow fair usage policy i.e. this code would have been deactivated because it was used to purchase a large number of a one product.In case none of the above applies to you, pls contact us by email on support@haaggle.com
-
10 products are displayed in the sale event landing page but when you click on “Load more” at the bottom of the page, more products would be displayed.
-
Flash Sales are heavily discounted products that are offered for a limited time during the event. They are offered until stock last or until the time of the Flash Sale campaign ends
-
When you enter the Sale Event Page (after you enter the code) you can either display all the products for sale in the event by clicking on All Categories, or you can choose a specific category to browse.You can always use the search bar to search for any specific product.
-
When you click on any of the filtration categories or subcategories, the website displays only the products under these categories and sub-categories. You can even filter using size, color, brand name…To remove a specific filter you need to click on it once again. To list all the products, you need to click on all categories. You can also click on “Clear Filters” to display all the products in the event sale page.
-
You can check the status of your order by contacting Haaggle by email on Support@haaggle.com
-
Unfortunately, currently Haaggle has no change, no return, no refund policy, except in very rare situations if the product was defected or wasn't delivered to you. You can contact us on support.haaggle.com mentioning your order number in the message.
-
We are using Telr Payment Gateway and we accept all credit and debit cards payments. The option of COD (Cash On Delivery) will be activated very soon. Subscribe to our newsletter to get the latest info on Haaggle (to subscribe please click here).
-
Order will be charged in AED
-
This option will be activated very soon. Subscribe to our newsletter to get the latest info on Haaggle (to subscribe please click here).
-
Currently Haaggle Ships to Abu Dhabi, Dubai, Sharjah and Ajman emirates. We are expanding our delivery networks to cover the rest of the Emirates and even other countries in the region. Subscribe to our newsletter to get the latest info on Haaggle (to subscribe please click here).
-
Currently your order takes 5 to 7 working days to arrive. We are working on reducing the delivery time to the minimum. Subscribe to our newsletter to get the latest info on Haaggle (to subscribe please click here).
-
Currently we do not offer fast shipping, but we are working on minimizing the shipping time as much as possible
-
When your package leaves the fulfillment center, you will receive an email with the tracking details.
-
If no one answers the door upon delivery, the driver will call you on your mobile to coordinate the delivery, if it’s not possible to deliver at the same moment, then the driver will come back at a later time that you schedule together during the call. If you do not answer the call, the driver will return another time based on convenience.
-
Unfortunately, currently Haaggle has no return, no refund policy, except in very rare situations if the product was defected or wasn't delivered to you. You can contact us on support.haaggle.com mentioning your order number in the message.
-
Unfortunately, currently Haaggle has no exchange policy, except in very rare situations if the product was defected or wasn't delivered to you. You can contact us on support.haaggle.com mentioning your order number in the message.
-
Returning a defected product is free of charge
-
3-5 working days to pick up the product and up to 10 working days to refund the money into the same channel of payment
-
Haaggle operates only as an e-commerce platform
-
The warranties are provided by the manufacturers or vendors depending on the product itself, if you face any issues with
your products, and it is covered by a warranty, then please contact us by email on Support@haaggle.com and we will speak to
the manufacturer/vendor on your behalf, or you can contact them directly and ask them to fulfill the warranty.
Cant Find What You Looking For...?
Contact Us
